Summary
Vissco, a prominent orthopedic product manufacturer, partnered with Diginnovators to enhance their mobile application, Footsol. The primary objectives were to develop new features, optimize user experience, and ensure ongoing maintenance and support for the app. Footsol aimed to streamline the process of browsing, listing, and ordering orthopedic products, catering to individuals seeking specialized foot care solutions. Footsol was envisioned as a user-friendly platform available on both Android and iOS devices.
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Overview
The Footsol app, available on both Google Play Store and APP Store (Android & iOS), serves as a comprehensive platform for users to explore, compare, and order orthopedic products seamlessly. Vissco envisioned expanding the app’s capabilities by introducing innovative features, improving the user interface, and ensuring continuous support to maintain a competitive edge in the market.
Services Provided
- Feature Enhancement
- QA & Software Testing
- Maintenance and Support
Challenges
User Experience Optimization: Balancing a clean user interface with a plethora of product information while ensuring ease of navigation.
Feature Integration: Incorporating new functionalities while ensuring compatibility and seamless integration posed a significant challenge, here are some of the challenges outlined below:
1. Challenge: Modifying outdated code to access PDF files in Firebase database after customer creation.
Solution: Referenced old Flutter projects on GitHub to identify syntax and solutions compatible with the outdated Flutter version.
2. Challenge: Removing validation from text fields, specifically for phone number fields.
Solution: Adjusted validation in two locations—first in the text field itself and second in the common validation file.
3. Challenge: Inability to update packages due to discontinued versions, leading to the need for a complete project update.
Solution: Manually updated and upgraded packages:
- Updated outdated packages to the latest versions.
- Researched and modified new packages matching initial requirements for discontinued ones.
- Updated Flutter version and code according to the latest norms.
- Updated Firebase packages and configurations, ensuring functionality.
- Adjusted build/pod files for Android and iOS for Play Store and App Store approvals.
4. Challenge: Unclear procedures in Twilio and Firebase on implementing WhatsApp, email, and SMS functionalities.
Solution: Collaborated with Twilio and Firebase support, engaging in trial and error to derive effective solutions.
Maintenance and Support: Ensuring the app remained up-to-date, bug-free, and supported across various device platforms.
Solution
Collaborative Development: Close collaboration between Vissco’s product experts and Diginnovators’ development team ensured accurate product features representation and seamless integration.
User-Centric Design Revamp: Conducted extensive user research and implemented revamped features, enhancing accessibility and user-friendliness.
Feature Development: Introduced new features aligning with user needs.
Agile Maintenance Approach: Implemented agile methodologies for regular updates, bug fixes, and continuous improvement, ensuring the app’s stability and functionality.
Robust Testing Protocols: Rigorous testing phases were conducted to identify and rectify any glitches or usability issues before the app’s launch.
Continuous Maintenance and Support: Post-launch, an ongoing maintenance plan was implemented to provide regular updates, bug fixes, and technical support.
Project Approach:
Requirement Analysis: Collaborated closely with Vissco to understand specific user needs and market demands.
Development Phases: Executed iterative development cycles, integrating new features and enhancements in phases for seamless integration.
Testing and Quality Assurance: Rigorous testing procedures were employed to identify and rectify any issues before deploying updates.
Continuous Support: Established a dedicated support system for addressing user queries, issues, and ensuring the app’s smooth functioning.
Outcome:
Enhanced User Experience: The revamped interface led to increase in user engagement and rise in conversion rates.
Feature Adoption: New features like personalized recommendations witnessed more adoption rate, improving user satisfaction and retention.
Stability and Support: Implemented maintenance strategies resulted, decrease in reported issues, ensuring a more reliable app experience.
Results
The collaboration between Vissco and Diginnovators for Footsol’s enhancement and maintenance exemplifies the success of a user-centric approach combined with agile methodologies. The app’s evolution not only met Vissco’s objectives but also elevated user satisfaction and market competitiveness. The continued commitment to innovation and support has positioned Footsol as a leading mobile platform for orthopedic product listing and ordering, catering to the specialized needs of its users.
Get in touch! Lets build and scale your digital products. We are always open to discuss new projects, creative ideas or opportunities to be part of your vision.
